Privacy Policy

Your privacy matters to us. This policy describes how we collect, use, and protect your personal information when you visit our website or purchase from us.

Information We Collect:

- Contact details (name, billing/shipping address, phone number, email address) you provide during checkout.
- Payment information processed securely via our payment providers.
- Usage data (e.g. pages viewed, time spent) collected via cookies and analytics tools.

How We Use Your Information:

- To process and deliver your orders.
- To communicate with you about your order status and customer support issues.
- To improve our website and services by analysing browsing behaviour.
- To comply with legal obligations and prevent fraud.

Sharing Your Information:

We do not sell or rent your personal data. We share it only with trusted service providers (payment processors, delivery partners) as necessary to fulfil your order and comply with the law.

Your Rights:

- Access – You can request a copy of the data we hold about you.
- Correction – You can ask us to update or correct your data.
- Deletion – You may request that we delete your data, subject to legal requirements.

For more details or to exercise your rights, please contact privacy@citybedzfurniture.co.uk.

Why have a privacy policy?

Ecommerce legal guides emphasise that a privacy policy explains what personal data your store collects, with whom it is shared and how it is used. This transparency builds trust and helps you comply with data protection regulations.